The Review Widget in Chatavise allows you to showcase your customer reviews directly on your website. Once you’ve started collecting reviews through Chatavise and integrated platforms like Google or Facebook, you can use this widget to automatically display them in a dynamic, transparent, and branded way.



1. Overview

Displaying reviews on your website builds credibility and trust with potential customers.
The Chatavise Review Widget:

  • Displays both positive and negative reviews for transparency.

  • Pulls reviews from your connected review platforms automatically.

  • Can be embedded easily into any website (WordPress, Squarespace, Webflow, etc.).

  • Updates automatically as new reviews come in.

2. Accessing the Review Widget Page

To create your widget, navigate to:
Reviews → Website Widget

Here, you’ll find:

  • A preview of what the widget looks like.

  • A list of your existing widgets.

  • Options to add or edit widgets.

3. Creating a New Review Widget

  1. Click Add Widget.

  2. Give your widget a name (e.g., “Main Office” or “Macon Location”).

  3. Select your location(s) —

    • If you manage multiple businesses or locations, choose one or several to include.

    • If you only have one, it will automatically populate.

  4. Click Save to generate your widget.

You’ll now see your widget listed, along with a live preview snippet showing how it will appear on your website.

4. Previewing the Widget

Once your widget is created:

  • You’ll see a preview window of your reviews.

  • The widget displays all reviews (positive and negative) to ensure transparency.

  • Visitors can filter reviews by platform (e.g., Google, Facebook, etc.).

  • Replies to reviews also appear when applicable.

Note: Chatavise encourages showing all reviews — including less favorable ones — to demonstrate authenticity and build trust with customers.

5. Embedding the Widget on Your Website

Every widget comes with an embed code containing two snippets:

  1. Header Script —
    Place this script in the <head> section of your website.
    This ensures the widget loads properly.

  2. Body Embed Code —
    Place this code wherever you want the widget to appear on your page.
    (For example, your homepage, testimonials page, or sidebar.)

Example Platforms:

  • WordPress: Use the “Custom HTML” block or theme’s header/footer settings.

  • Squarespace / Webflow: Use their “Embed Code” widget feature.

  • Custom Website: Paste the code manually into the desired page file.

6. Live Example

When embedded, the widget will automatically render your reviews in a clean, responsive design.
Website visitors can:

  • Scroll through all reviews.

  • Filter by review source.

  • View replies or manager responses.

This brings your review credibility front and center on your website.

7. Editing or Managing Your Widget

You can:

  • Edit the widget name or location by selecting the pencil/edit icon.

  • Regenerate embed code if needed (for new designs or pages).

  • Preview live data to confirm it’s updating correctly.

8. Best Practices

  • Always display real, recent reviews — Chatavise updates automatically to ensure freshness.

  • Include the widget on high-traffic pages like your homepage or contact page.

  • Avoid filtering out negative reviews — transparency increases trust and conversions.

  • Match your widget’s design with your brand using consistent page styling.