Users

How do I add a new user?
If you'd like to invite a new team member to use Chatavise, start by clicking over to the Users page. You can access the Users page by clicking the Sett...
Thu, 10 Jul, 2025 at 3:56 PM
How do I remove a user?
Currently, there is no way to permanently remove users from Chatavise. Instead, you can set old users to inactive on their profile page.  You can do thi...
Mon, 20 Mar, 2023 at 12:20 PM
How do I adjust the permissions of a user?
If you want to adjust the permissions of a user, go to that user’s profile on the Users page.  Click on the Permissions tab, and from here, you’re ...
Mon, 20 Mar, 2023 at 3:45 PM
How do I adjust the notifications that a user is receiving?
If you want to adjust the notification settings for a user, go to that team member's profile on the Users page.  Click on the Notifications ta...
Mon, 20 Mar, 2023 at 3:52 PM
Do we need more than one user in Chatavise?
Is it required to have more than one user? No. Is it ideal to only have one user? Not really! Chatavise has tools that make it easy to work together...
Mon, 20 Mar, 2023 at 4:00 PM
A Quick Guide to Teams
The Chatavise Teams feature allows you to organize your team members into groups that are viewable from the Leaderboard. Each team will get it's own rev...
Thu, 28 Mar, 2024 at 3:41 PM
Managing Users in Chatavise: A Step-by-Step Guide
Understanding how to manage users within your Chatavise account is essential for maintaining team organization, ensuring the right permissions, and streamli...
Wed, 23 Jul, 2025 at 4:59 PM
One of my technicians is moving to the office to take on a customer service position. What do I need to do to get them set up?
If you have a technician moving to a more customer service-oriented position instead of out working in the field, there's not much you need to do to get...
Thu, 9 May, 2024 at 6:03 PM
How do I reset a user's password?
Every now and then, a user may lose their login information and is unable to access their Chatavise account. Thankfully, this is an easy fix!  ...
Thu, 4 Apr, 2024 at 3:00 PM