This article covers the three new features added in the 2026.3.0 release — the first update for March 2026. Watch the overview video below, then read on for a summary of each improvement.
1. Review Tags Management
A dedicated Tags section is now available inside the Reviews area, giving you a central place to manage all of your review tags.
From this new page you can:
- View all reviews assigned to a specific tag
- Rename existing tags
- Merge two or more tags together
- Remove tags you no longer need
To learn how to use the Tags page, click the Learn How To button inside the section. It will open a help article with an embedded walkthrough video.
2. Sync Points for Team Rewards
A new Sync Points button has been added to the Team & Rewards section. This solves a common issue where team members were added but never assigned to a reward group, meaning their reviews and positive Sounding Board ratings never converted into points.
Here's how to use it:
- Assign the team member to the correct reward group.
- Click the Sync Points button.
- Select a start date and end date for the range you want to backfill (up to six months back or more).
- Click Start Sync.
All reviews and ratings earned during that period will be converted into reward points automatically. Previously, this required contacting the support team — it's now self-service.
3. Survey Enhancements
New Question Type: Range
A new Range question type is now available when building surveys. You can configure:
- Minimum value (e.g., 1)
- Maximum value (e.g., 10, 100, or 1,000)
- Increment — how much each step increases the value
Recipients use a slider to select their answer. Results are displayed in the survey response view alongside the configured maximum, making scores easy to interpret at a glance.
New: Survey Response Notifications
A Notifications tab has been added to the survey Responses section. You can now flag specific answer choices as negative or needs attention. Whenever a recipient selects one of those answers, a notification is sent automatically via:
- Push notification (if the Chatavise mobile app is installed)
Any team member who subscribes to that survey will also receive the alert. This turns surveys into an actionable tool — not just a reporting dashboard — so you can follow up on negative feedback in real time.
Need Help?
If you have questions or spot anything unusual, click the Help button inside Chatavise to submit a support ticket. Include a screenshot if possible and our team will get back to you as quickly as possible.